Privacy Policy

Last updated: 3rd September 2026

This Privacy Policy explains how rentmama, a sole proprietorship owned and operated by Renny Punnen (“rentmama”, “Company”, “We”, “Us”, “Our”) collects, uses, stores, and protects information when you use rentmama.in (the “Website”) and any related services (collectively, the “Services”).

By accessing or using the Website, you agree to the terms of this Privacy Policy. If you do not agree, please do not use the Website.

1. Information We Collect

We collect the following categories of information:

Information you give us directly

• Full name
• Email address
• Mobile number
• Whether you are a tenant or a landlord
• Any information you enter into your tenant or landlord profile (such as rental history, references, or property details)

Information collected automatically

• Log data (IP address, browser type, device information)
• Usage data (pages visited, time spent, actions taken on the Website)
• Cookies and similar tracking technologies (see our Cookie Policy, if applicable)

2. How We Use Your Information

We use the information we collect to:

• Create and manage tenant and landlord profiles
• Provide the rent tracking and property management features of the Services
• Process landlord subscription payments
• Communicate with you, including responding to enquiries submitted through our contact form
• Send service-related updates, reminders, and notifications
• Improve, maintain, and secure the Website
• Comply with applicable law

3. Sharing of Information

We do not sell your personal information. We may share information:

• Between a tenant and a landlord where necessary to facilitate the Services (for example, sharing a tenant’s profile with a landlord they are applying to)
• With service providers who help us operate the Website (such as hosting and payment processing providers), who are bound by confidentiality obligations
• Where required by law, regulation, legal process, or governmental request
• To protect the rights, property, or safety of rentmama, our users, or others

4. Payments

Landlord subscription fees are processed through a third-party payment gateway. We do not store your full card or bank details on our servers. Rent, security deposits, and other amounts exchanged directly between landlords and tenants are not processed through the Website and are not covered by this section (see our Refund & Cancellation Policy for details).

5. Data Security

We use reasonable technical and organizational measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide the Services, comply with legal obligations, resolve disputes, and enforce our agreements.

7. Your Rights

Subject to applicable law, you may:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Withdraw consent to certain processing, where consent is the basis for that processing

To exercise these rights, contact us at support@rentmama.in.

8. Children’s Privacy

The Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be reflected by updating the “Last updated” date above. Continued use of the Website after changes take effect constitutes acceptance of the revised Policy.

10. Contact Us

If you have questions about this Privacy Policy or how your information is handled, contact us at: